Lost 2 pages of work! Save button not working!!
Thu, 06/10/2010 - 04:55
Well, this really sucks. I frequently save my projects and had worked on a project tonight, hit save and then moved to another tab to see what they were about (ie script notes tab, etc)
I came back to my project and had lost all the work I'd done the past 2 hours which was 2 full pages of work!!!
Now, I know my connection was good - and anyhow the save button grayed out like normal after any save. So WTF!
Thu, 07/08/2010 - 18:47
#2
.jpg "Audrey Brown's picture")
I recommend...
Always cutting and pasting into a word document as you work and before you hit save. It never hurts to have a backup for any reason. If it's any comfort, it happens to everyone from time to time, not even on this site but everywhere. In a weird way, I have found that sometimes when my data is deleted, even on blogger, my re-write is always better than the original draft, even though I get so upset at having to do it.
We sincerely apologize for this. It's an issue that happens rarely, and it's hard to reproduce, but we are working on a fix for it and hope to have that in place by next week.
-Suzy