unlock
Tue, 01/05/2010 - 06:59
I can't find the unlock for editing, am I stupid? Because I can't find a help topic on it.
Thu, 02/25/2010 - 16:09
#2
When I toggle that button, it
When I toggle that button, it says the document is read only. I hit it again, it says unlock? Back and forth, but nothing happens and I can't share with my co-writer. I'm new hear. Am I doing something wrong?
Thx,
T-
Thu, 02/25/2010 - 17:04
#3
Can be a little slow
Hi Tyler -- thanks for trying out FiveSprockets.
When you toggle the lock/unlock button, it can sometimes be a little slow, particularly if the script is large. If you click the button a few times, it may be toggling back and forth w/o you knowing it.
But this may not be your issue ... if you are trying to figure out how to share you script, you do that under the "Collaborators" handle for the project you want to share. Then, if you've shared your project with someone else and given them "write" ability, then whoever opens the script first will have it locked, until they specifically unlock it.
Does this make sense? Hope this helps.
Wed, 02/02/2011 - 05:52
#4
rtf import and unlock
I can't import a rtf script. It says its doing it but script comes up blank. Also even on a new 'test' script when I toggle the unlock button, it says the document is read only. I hit it again, it says unlock? Even doing this slowly it just toggles between the two things I do not want. Can anyone help? Thanks.
Thu, 02/03/2011 - 07:28
#5
Email to support
Hi David,
Any chance you could email us the RTF of your script (or just a couple of pages of it) so that we can try it on our end. Just send it to support@fivesprockets.com.
Regards, Suzy
Hi Lawrence -- When you are on any part of a project, you should see an option in the upper-horizontal menu that has a lock icon followed by, "<project-name> is locked by you, release lock?" Selecting this option will release the lock for you. Please let us know if you have any additional questions or comments.